Original Designs - All ishqme Products are original designs. we have a team of talented designers who keep track of the latest trends and customer preferences. Based on the insight and understanding of trends and preferences, they create unique designs and collections.
You can buy our natural stoned jewelry, with the confidence that it will not fade with day to day use. Please avoid any physical harm or other exposure to any acidic chemicals and the stones in your jewelry will stay good as new!
In case you are confused about your size, do write to us firstname.lastname@example.org call us at 91-9080328595. If you would like a different size in the same style that you have purchased, you will need to go through the following steps: 1. Contact us to schedule a reverse pickup or alternatively you can send it to us. 2. Once the unused product is received at our end, we will ship out the new size provided it is in a good condition and not damaged in any form.
Well, you're in luck! We offer complimentary styling advice to all our customers. Simply write in to email@example.com our styling agent will be replying to you with free styling tips and recommendation, or feel free to check out our blog or Instagram for some styling inspirations! We will soon be launching personal styling tips by a professional styling consultant through video calls. Drop us an email and we will intimate you once this service is launched.
We have tied up with www.razorpay.com one of India’s leading online payment providers to make the purchase as simple and as seamless for you as possible. We accept all major modes of payment including credit cards, debit cards, netbanking & UPI. We also accept Cash On Delivery. If you have any queries about payment modes, do reach out to us at firstname.lastname@example.org and we'll help you out.
You should receive an order and payment confirmation via email and text message within 5 minutes of completing your payment. However, if you do not receive an order confirmation within 24 hours, it is possible that your order might not have been created on account of a technical issue either at our end or at the payment gateway's end. In such cases, please do not worry, drop us an email with the details of your payment at email@example.com and we will do our best to assist you further!
We understand that you are looking for the best deal. Please note our standard applicable coupons are available on the website. Further, we run some discount campaigns around various festivals. For more details on discounts and best deals, please subscribe to our newsletter!
All of our existing offers and promotions are always visible on the website. You may also reach out to our support team to check if any offers are running at this time. Additionally we recommend that you subscribe to our mailing list to stay updated with all new offers and promotions
Yes, we do!
ORDER TRACKING & SHIPPING RELATED
Once your order is shipped, the Airway Bill number (AWB no.) and courier company name is sent to you via email. Please visit the courier partner website and enter the AWB # to track the current location of your shipment and expected date of delivery. Should you have any questions about your order dispatch, please call us or email us +91 9080328595 or firstname.lastname@example.org
We sincerely apologize in case your order is delayed. Please reach out to us on 9080328595 or email@example.com & order number and we will escalate the matter to the shipping partner on your behalf.
Yes. If you were unavailable to collect your order, our courier partner will attempt the delivery up to two more times. If you are aware of your future unavailability, please do inform our customer care team on 9080328595 or firstname.lastname@example.org & order number so that we can organize for the delivery at a later dat
Simply write in to email@example.com with your order number and new address at least 1 working day before your scheduled delivery and our customer support team will update our system for you!
Sorry to hear that you would like to cancel your order. Please note that your order has already been shipped, so we request you to please refuse the delivery of the product and the item will be sent back to us. If this is a prepaid order, we will initiate the refund once you have refused the delivery. Just for feedback, please do let us know what caused you to cancel your order, this will help us improve in future.
RETURNS & EXCHANGES RELATED
We completely understand if you want to change your mind after receiving a product you have ordered. Simply write in to us at firstname.lastname@example.org with our order number and the items to exchange with, and our customer happiness agent will follow up with you promptly. Kindly note only items with original packaging in brand new condition will be accepted for exchange.
Number of days to pick up a product may vary as per the Logistics team that will be assigned to pick up your product. The product will be picked anywhere between 4 – 7 days
1. A logistics partner has been assigned to pick up the order from your address. Please make sure the items are packed in the original packaging and ready for pick up. This will take 4-7 days. 2. Once we receive the items at our warehouse, and find the product in good condition, we will initiate the refund. 3. We will need your bank details to refund the amount. Please share with us bank details to transfer the amount, following details are required: 1. Account Holder name (Your name) 2. Account Number 3. Bank name 4. Bank branch name 5. IFSC Code (use this link to find your bank branch's IFSC code) If you need anything more from us, we are usually available between 10 am and 6 pm on all working days. Drop us a line at email@example.com or whatsapp us at +91 9080328595
● Store - Ground Floor, No 48, 4th Street, Padmanaba Nagar, Adyar, Chennai - 600 020. India ● Call\Whatsapp +91 9080328595 ● email - contact@Ishqme.Com We are available: Monday to Saturday – 10.00 am to 6.00 pm
Yes, Ishqme has launched a first store in Adyar, Chennai. Please visit to experience new fashions trends. More store launches are planned in the coming months.
If you receive an e-mail, a call from a person/association claiming to be from IshqME seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at IshqME or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency